配送ポリシー

OAHU STORE PICKUP

LOCATION ADDRESS

320 Ward Avenue #112
Honolulu, HI 96814

Open 7 days a week!
Monday - Saturday 10:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Phone/Text: (808) 597-9055
Email: sales@hawaiiansouthshore.com

QUESTIONS?

ENGLISH OR JAPANESE = OK!

Call us at: +1 (808) 597-9055

Email us at: sales@hawaiiansouthshore.com

 

FOR INTERNATIONAL ORDERS 

- SHIPPING, DUTIES, TAXES ARE COMPUTED ON CHECKOUT.


1. Clothing and Accessories Shipping

Clothing and accessories have simpler shipping options and are priced separately from surfboards.

a. DOMESTIC SHIPPING (USA):

  • Free Shipping: Free shipping on clothing and most surf accessories to all U.S. addresses, excluding U.S. territories.
  • Carrier: Shipped via insured USPS.
  • Processing Time: Orders processed within 1-2 business days.
  • Delivery Time: Estimated 3-5 business days after processing.

b. INTERNATIONAL SHIPPING:

SHIPPING, DUTIES AND TAXES ARE COMPUTED ON CHECKOUT

  • Carrier: Shipped via DHL or UPS 
  • Processing Time: Orders processed within 1-2 business days.
  • Delivery Time: Estimated 5-7 business days after processing.

2. Surfboard Shipping

Due to handling requirements, surfboards are shipped with specific protocols and fees.

a. Oahu Store Pickup

HAWAII SURFBOARD SHIPPING RATES

NEIGHBOR ISLANDS:

Shipping Method Board Type Size Limit Cost Estimated Delivery Time Additional Notes
FEDEX Shortboards Up to 6'0" x 23" wide $50 2-5 days Door-to-door service; contact for longboards
Hawaiian Air Cargo Shortboards/Mid-Length Up to 8'4" $80 ~2 days Pickup at Hawaiian Air Cargo Airport
Hawaiian Air Cargo Longboards Up to 10' $95 ~2 days Pickup at Hawaiian Air Cargo Airport

 

Hawaiian Air Cargo

(All Size Boards)  - ETA Usually in two days (Boards can be picked up from the Hawaiian Air Cargo Airport from 7AM in the morning, a day after the board has been sent out.)

Hawaiian Air Cargo charges $25 per day if the board is not picked up within 48 hours of arrival at their facility.

JAPAN SURFBOARDS SHIPPING

CONTINENTAL USA: SURFBOARD SHIPPING

FedEx Door-to-Door Shipping 🚚

  • Boards up to 6'0": $75 flat rate to any Continental US address
  • Boards 6'1" to 8'0": Contact us for door-to-door quote
  • Delivery: 3-5 business days

Air Cargo Shipping (For boards over 8'0") ✈️

2-day delivery to major airports

Important:

  • Airport pickup required within 48 hours
  • Must show government ID for pickup
  • Let us know your travel dates - we'll time the delivery
  • Storage fees apply after 48 hours

West Coast Cities (2-day delivery)

Los Angeles (LAX)

  • Shortboard: $95
  • Mid-Length: $95
  • Longboard: $115

San Diego (SAN)

  • Shortboard: $95
  • Mid-Length: $95
  • Longboard: $115

San Francisco (SFO)

  • Shortboard: $95
  • Mid-Length: $95
  • Longboard: $115

Las Vegas (LAS)

  • Shortboard: $95
  • Mid-Length: $95
  • Longboard: $115

Portland (PDX)

  • Shortboard: $135
  • Mid-Length: $185
  • Longboard: $200

Seattle (SEA)

  • Shortboard: $95
  • Mid-Length: $95
  • Longboard: $115

Salt Lake City (SLC)

  • Shortboard: $135
  • Mid-Length: $185
  • Longboard: $200

Central & Mountain Cities (2-day delivery)

Denver (DEN)

  • Shortboard: $145
  • Mid-Length: $210
  • Longboard: $230

Chicago (ORD)

  • Shortboard: $145
  • Mid-Length: $210
  • Longboard: $230

Minneapolis (MSP)

  • Shortboard: $145
  • Mid-Length: $210
  • Longboard: $230

St. Louis (STL)

  • Shortboard: $145
  • Mid-Length: $210
  • Longboard: $230

Detroit (DTW)

  • Shortboard: $145
  • Mid-Length: $210
  • Longboard: $230

Houston (IAH)

  • Shortboard: $145
  • Mid-Length: $210
  • Longboard: $230

East Coast Cities (2-day delivery)

New York (JFK)

  • Shortboard: $95
  • Mid-Length: $95
  • Longboard: $115

Boston (BOS)

  • Shortboard: $95
  • Mid-Length: $95
  • Longboard: $115

Philadelphia (PHL)

  • Shortboard: $150
  • Mid-Length: $210
  • Longboard: $230

Washington DC (DCA)

  • Shortboard: $150
  • Mid-Length: $210
  • Longboard: $230

Baltimore (BWI)

  • Shortboard: $150
  • Mid-Length: $210
  • Longboard: $230

Atlanta (ATL)

  • Shortboard: $150
  • Mid-Length: $220
  • Longboard: $240

Miami (MIA)

  • Shortboard: $150
  • Mid-Length: $220
  • Longboard: $240

Orlando (MCO)

  • Shortboard: $150
  • Mid-Length: $220
  • Longboard: $240

Tampa (TPA)

  • Shortboard: $150
  • Mid-Length: $220
  • Longboard: $240

Questions? Contact Us:

📞 Call/Text: (808) 597-9055

📧 Email: sales@hawaiiansouthshore.com